Listen. Laugh. Learn.

Laughter is a really good thing! When I discovered that the legendary Chicago-based company Second City teaches workplace skills through improv, I was ready to sign up. A bit of a search took me to a site called Big Think on which I found a video featuring Tom Yorton, CEO of Second City Works. “Somewhere […]

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You Did What?! How Could You!

Would you be surprised to learn that guilt and shame are not the same? They are, indeed, different. And, the importance of understanding that difference enables us to appropriately address and deal with “guilty” thoughts and feelings and to reject often undeserved “shame” messages. When we act badly, in opposition to our values, it may […]

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The Power of Emotion

A recent presentation with several colleagues at a training retreat in Toronto for professional mediators opened my eyes to something I had not really thought about before. It was fascinating. Most of the mediators were lawyers who have tired of, or burned-out from, dealing with the adversarial nature of conflict. Mediation offers them a more […]

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How Trust Is Like Marbles In A Jar

Author-Researcher Brené Brown’s abiding interest in the subject of “trust” was heightened by an experience her daughter Ellen had at school when a friend betrayed her trust. Speaking at a UCLA-based Oprah Winfrey Super Soul Session, Brown used a marble jar positive behavior tool as a measure of how much we trust the people in […]

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Grrrrrrrrr! When Unfairness Gets Personal – Part 2 of 2

It’s startling to experience a sudden burst of intense emotion. It often feels like anger! Where did it come from? What’s it about? It could be from unfairness, injustice or humiliation — all justified causes of anger. However, anger is often a “secondary” emotion that accompanies hurt or fear since we frequently experience more than one […]

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Why Good Leaders Make You Feel Safe: TED Talk by Simon Sinek

What makes a great leader? Management theorist Simon Sinek suggests that it’s someone who makes their employees feel secure — who draws staffers into a “circle of trust.” Sinek opens his TED Talk with a story about Congressional Medal of Honor winner Captain William Swenson who, while in Afghanistan, ran into live fire to rescue […]

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