The Art of Constructive Criticism

Criticism photo_0 (1)Each employee is the “face” of a company, especially those who deal directly with customers and clients. Therefore, companies have a vested interest in the quality and professionalism of each employee’s performance, which must be monitored, measured and managed effectively.

Constructive feedback, coaching and critique are common methods for communicating expectations, standards and direction, as well as providing opportunities for improvement. Early intervention is key to [Read more…]

Talks About Vulnerability

Dr. Brene Brown TALKS about vulnerability and wholeheartedness

Although I have read Brene Brown’s breakthrough book, “The Gifts of Imperfection,” it was while watching her TED talk that I grasped the importance of vulnerability in successful connections with others.

Brown’s inadvertent discovery of the importance of vulnerability in our lives was generated by her research involving shame. That years-long process ultimately brought her to the development of a concept that she calls “wholeheartedness.”

“Messy” is how Brown refers to the serious topics of [Read more…]

Talking Politics: Irresistible Force Meets Immovable Object

The recent Democratic Convention coverage of the platform vote provided a perfect illustration of why talking about politics is so difficult.

Two very hot topics were the focus of the conversation — God and Jerusalem.  Whether or not to remove those two words from the Democratic platform was the question.

Los Angeles Mayor Antonio Villaraigosa, it appeared, expected a clear 2/3 majority vote to reinstate the words.  However, the “ayes” and “nays” shouted from the assembled crowd sounded pretty even, showing that [Read more…]

Say Goodbye to Grudges

The dictionary describes “grudge”  as a persistent feeling of ill will or resentment; unwilling to give or allow a thing.

A grudge may seem a silent punishment for an insult, injury or offense, some of which are inadvertent; some intentional. It may be intended to punish an offender by holding a grudge; to withhold affection or regard for a real or perceived hurtful action or words.

Not something that you can see or touch, a grudge weighs heavily upon [Read more…]