The Importance of Trust – Part 3: Organizational Trust

Organizational Trust

When my boss reneged on a promise, it was the catalyst for my departure from the company.

Here’s what happened: The telephone sales staff had worked for minimum wage for over five years. My department was profitable and it was time to compensate them fairly. I worked with the VP of finance for over a year to accomplish this well-deserved salary increase, which was approved by the Board of Directors and announced to the staff. On the day the checks were distributed, the raise was not included! When confronted, my boss stated that he had changed his mind and was not able to honor the raise. [Read more…]

Esther C. Bleuel
MF, MFT, MDR
President and Founder
Esther is dedicated to empowering leaders and teams to improve the quality of their work and interpersonal relationships through the mastery of conversational skills. Contact Esther today for assistance with your tough conversations.