How To Manage Someone
You Don’t Like

If you are a manager, you probably have had one. I will never forget mine — an employee I didn’t like. She was one of the most unpleasant and manipulative employees I have ever had to manage. Her experience and work product were fine. However, her condescending attitude and negative energy created tension in the department from week one. The publisher hired her to appease a family member and placed her in my department.

I disliked and mistrusted her from the beginning and it took several weeks for me to deal with the shock and resentment of having this employee forced on me. In addition, her attitude and behavior had a negative impact on my staff and me.

When I accepted the fact that she was here to stay, I [Read more…]

Tough Talk Coach: In The News

I am happy to report that a recent edition of Pacific Coast Business Times featured an article of mine, “Tough talks can help you root out the real problems in your business.” Business owners and managers may find the article particularly useful, as communication problems and conflicts in their workplace may have causes that are not readily apparent. See the full article here.