Can Arguing Strengthen Relationships? You Bet It Can!

Have you ever been surprised when a conversation escalates into an argument? Welcome to the human race! But, wait! Before you shut down or attack, take a moment to understand what really happened. Consider it as an opportunity to strengthen the relationship.

Here are a few things to do quickly.

(PS: I don’t promise that this will be easy.)

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  • Stop briefly to understand why the conversation escalated. By doing this you are thinking and choosing your response. This will prevent you from immediately reacting, or to act without thinking of the outcome you desire.
  • Determine if this person and the relationship are important to you? Is this issue important to you?
  • Ask yourself, do I want to have a constructive conversation about the issue or the situation? Or, do I want to prove a point and win? If convincing is your goal, the argument will probably continue and perhaps damage the relationship. If neither of you is willing to engage in a civil discussion, best to leave it alone

It’s important to remember that mutual understanding and respect provide a strong foundation for trust and friendship. Disagreeing without being disagreeable and hostile is much more important than the actual content being discussed. Most of the time, reasonable individuals will acknowledge that others have valid rationale for their differing perspectives and opinions.

Willingness to acknowledge differences about important issues, and knowing where the other person stands and why it’s important, tends to make us feel safer. Transparency helps us to understand, accept and learn about divergent opinions, even when we don’t agree.

Showing respect and regard for others while disagreeing is crucial. Everyone has a right to his or her own opinions and positions. Separate the person from their opinion—it’s not their identity. Denigrating someone for their position gets us nowhere and solves nothing.

Again, I’m not saying that this is easy to do! However, when we are able to respectfully acknowledge viewpoints with which we disagree, we have the opportunity to:

  • Learn more about an issue or a perspective different from our own.
  • Clarify our own thinking when we articulate our opinion and subject it to another person’s challenges.
  • Deepen the relationship by giving respect to the person by understanding their position on an issue of disagreement without criticism or judgment.

Clear, Credible Communication

Would you choose to build your house on sand or on a rock? Since sand shifts and erodes, it’s clearly the rock that would provide a solid and predictable foundation.

Building on a rock won’t eliminate issues such as wind, rain and storms, but in most cases, your well-built house will withstand the elements.

In much the same way, a relationship based on a foundation of trust and consistency can also withstand and recover from storms of misunderstandings, disagreements and confusion.

Because mind reading is not possible, we need to rely on and learn how to communicate clearly and concisely with words and actions that are congruent and devoid of discrepancies or conflicting messages.

Also critical to a clear message that gains trust is the alignment of words, non-verbal cues and actions. Said another way — Do what you say! Trust, respect and credibility are earned by consistent congruence between words and actions over time.

All too often, however, what you communicate to someone is not necessarily what they “hear.” While you may know what you meant, the other person may have understood something different. It is, therefore, incumbent upon you to verify that a listener received your intended meaning. And, the best way to do that? Ask the listener to restate what they understood in their own words.

Sad to say, most of us do not confirm our understanding of messages. Rather, we often tend to assume shared meanings of words and an approximation of the information conveyed.

Understanding is the purpose of communication! And so, the speaker and listener should mutually engage to reach common ground as a basis for discussion. Agreement is not required, but acknowledgment of another’s perspective is.

A little negotiating may be needed in order for each person to be clear about the essence of the issue or the topic, the objective facts, or even the purpose of the talk. The main thing is to keep the main thing as the main thing — have only one conversation at a time. Stay focused and on track. An attitude of openness, good will and a desire to learn is needed for successful communication.

Tips for rock-solid communication

  1. Talk about one issue at a time.
  2. Be clear about the specific outcome you seek.
  3. As a listener, paraphrase the speaker’s message.
  4. As a speaker, ask what meaning has been understood.
  5. Seek first to understand, then to be understood.
  6. When things don’t add up, clarify.
  7. Notice whether non-verbal cues match words.
  8. Be present; give your complete attention.
  9. Do not react; think before you respond.
  10. Be honest. Be authentic. Be yourself.

A sign on an office door in a neighborhood church reads,

For anyone who has children and doesn’t know it, there is a childcare center on the first floor.

You see the problem? Even though this sign is kind of funny, the message is not clear and does not inspire confidence.

As a speaker, be clear about your meaning. Then, stand in the listener’s shoes to imagine how your message will be received.

Build your relationships on a solid foundation of clear, credible communication that will earn trust — a priceless commodity.